Payment and dispatch

The following terms and conditions apply at www.crazy-heels.com:

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 5,95 € per order.
We only send vouchers by email. Therefore there are no shipping costs for vouchers.

Deliveries to foreign countries:

We charge a flat shipping fee of 11,95 € per order to Austria.
We charge a flat shipping fee of 18,95 € per order in other EU countries.
We only send vouchers by email. Therefore there are no shipping costs for vouchers.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 6 - 10 working days, for deliveries abroad within 8 - 12 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via credit card
Payment via amazon pay

via PayPal:
- Payment via PayPal
- Payment via PayPal Express

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.
 

Schedule for delivery time calculation

On the following schedule you will find the delivery times for shipping to other countries, which you must add to the delivery time of the item specified on the product page.

Austria + 1 Working Day
Belgium + 1 Working Day
Bulgaria + 3 - 4 Working Days
Croatia + 1 - 2 Working Days
Cyprus, Republic + 8 - 10 Working Days
Cyprus, Republic (northern part) + 2 - 8 Working Days
Czech Republic + 1 - 2 Working Days
Denmark + 1 - 2 Working Days
Estonia + 3 - 5 Working Days
Finland + 3 Working Days
France + 2 Working Days
Greece + 5 - 7 Working Days
Hungary + 2 Working Days
Ireland + 2 - 3 Working Days
Italy + 2 Working Days
Latvia + 2 - 4 Working Days
Lithuania + 3 - 4 Working Days
Luxembourg + 1 - 2 Working Days
Malta + 3 - 5 Working Days
Netherlands + 1 Working Day
Poland + 1 - 2 Working Days
Portugal + 3 - 4 Working Days
Romania + 3 - 4 Working Days
Slovakia + 2 Working Days
Slovenia + 2 Working Days
Spain + 3 - 4 Working Days
Sweden + 2 Working Days

to show shipping costs, please choose the country you want the order to be shipped.

Calculation Total price
Flat rate shipping costs (DHL Standard) EUR 5,95

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